Refund policy
Return & Refund Policy
At ASIFRA STORE, we want you to shop with confidence.
Returns
We offer a 30-day return policy. You have 30 days after receiving your order to request a return.
To be eligible for a return, your item must:
-
Be unused and in its original condition
-
Include all original tags and packaging
-
Be accompanied by proof of purchase
To request a return, please email us at mrasifcontact@gmail.com.
Return Address:
[Your Return Address]
Returns sent without prior authorization will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is damaged, defective, or you receive the wrong product, contact us immediately at mrasifcontact@gmail.com so we can resolve the issue.
Non-Returnable Items
The following items cannot be returned:
-
Opened or used beauty and personal care products
-
Personalized or custom-made items
-
Gift cards
-
Clearance or sale items
Exchanges
We do not offer direct exchanges. If you would like a different item, please return the original product (if eligible) and place a new order.
Refunds
Once we receive and inspect your returned item, we will notify you of the refund status. If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or credit card provider.
If you have not received your refund after 15 business days from approval, please contact us at mrasifcontact@gmail.com.
Thank you for shopping with ASIFRA STORE.